Holiday Inn Montreal-Longueuil

Reviews

• ★ ☆ ☆ ☆ ☆
  I show you all the Facts, u be the judge. Stayed there for two night. Find out a huge spider in my room, not a bit deal. Called front desk, the guy said no one will handle it, I have to do it myself. I insist they have to take care of it. 2 mins later someone came to clean it up. Booked hotel on line, paid breakfast also. When I checked in the hotel, no one give me a voucher. Next day morning, when I was eating breakfast, the waitress reach me and ask me to paid the bill, I told her three times, I have paid online. Well she doesn't believe me. I told her. Leave the bill, I will called the front desk to clear this out. Then she decided to call the front desk herself. 2mins later, she came back tell me its their mistake. So you guys made a mistake by not giving me a voucher for breakfast, u know that already, so should you bring me the next day's voucher to prevent further mistake? No! That did not happen. I went to the front desk asked for a voucher myself. Next day morning, I used my voucher. When I finished my breakfast, and on my way out the dinning area. The manager asked me, do you have voucher. I'm that close to snap. Who am I? Breakfast thief ? As a manager when you r not sure who is paid and who is not, your first reaction is not ask ur waitress and waiter? Do you guys communicate? R u in service industry? No central AC Or heat. Use individual AC. Slide window is not able open properly. Can't find a remote for tv.
  By Mark Xia, July 01, 2017
• ★ ★ ☆ ☆ ☆
  The rooms are fine the Resturant is good , only 1 problem.This hotel is too open, the bar is on the main floor and all the room circle around the bar. People get too loud and if you want to sleep good luck! Way too loud....and this is only my first night...I will see what the next 2 nights are like! I want to add that the staff hear are great and the manager Sent me a complimentary cheese tray due to my review. I did not expect this and I very much appreciate it...thank you Antonio. The next 2 nights were just fine, as the manager stated the restaurant and bar area was very busy that night due to the snow storm.
  By Larry P, May 05, 2017
• ★ ★ ★ ★ ☆
  The service was great and the room was great. The only problem was there was alot of kids running in the halls
  By Nadia Tessier, April 30, 2017
• ★ ★ ★ ★ ☆
  Had dîner with some guests for a birthday. The food was ok and the place was all fun for everybody. The kids specially loved the gaming room. The waitress was especialy thoughtfull and kind.
  By Jacques Bedard-Perreault, July 14, 2016

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